Privacy Policy

Last updated: January 1, 2026

This Privacy Policy describes how Obsidian Clinics (“we,” “us,” or “our”) collects, uses, and protects your information when you visit or use www.obsidianclinics.co.uk (the “Website”).

Information We Collect

We may collect the following types of information:

Personal Information: such as name, email address, phone number, medical enquiry details, or other information you voluntarily provide through forms or bookings.
Usage Data: such as IP address, browser type, pages visited, time and date of visits, and referring URLs.
Cookies and Tracking Technologies: to improve user experience and analyze traffic.

How We Use Your Information

We use your information to:

Operate and manage the Website
Respond to enquiries and appointment requests
Provide clinical and customer support
Improve our services and content
Comply with legal and regulatory obligations

Sharing of Information

We do not sell your personal information. We may share data with:

Trusted service providers who help operate the Website and booking systems
Regulatory or legal authorities when required by law
Medical professionals involved in your care, where appropriate and with confidentiality

Cookies

Cookies are small files stored on your device. You can choose to disable cookies through your browser settings, though some features of the Website may not function properly.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is completely secure.